A refund, exchange or credit note can be made available for eligible products within 14 days of receiving your order.

To begin a return, please contact our Customer Support Team at shop@nolagrey.co.uk.

Exclusions:
Refunds are not offered on the following:

• Limited edition items
• Custom, made-to-measure or bespoke items 
• Sample items

In these cases, a credit note or exchange may be offered, subject to availability.

Click in this link to see the full policy

The Model in the image is wearing size Small

Height with heels - 173cm
Bust - 88cm
Waist - 65cm
Hips - 95cm

All products are made true to size. Please drop us a message if you need any assistance or have questions about sizing and fit.

We offer Free UK shipping!

International shipping rate is calculated at check out

In stock items are dispatched 1-2 business days.

The current lead time for Made To Order items is 2/3 weeks. However, please let us know if you have a deadline you would like us to meet, and we will do our best to accommodate this for you.

Please view our full Shipping Policy below.

All our products are handmade and custom to ensure a perfect fit. After placing your order, our team will get in touch to confirm the date of your wedding and collect additional measurements ensuring the items is made bespoke to your sizing. The current lead time to manufacture and ship is 2/3 weeks. 

Please get in touch if you need something sooner.

This product likes it when you look after it properly.

Care instructions:
- HAND WASH AT 30C.
- Recommended to AIR DRY.
- IRON ON LOW HEAT. We recommend using a handheld steam iron to achieve the perfect result.
- WASH SEPARATELY,
as colours may transfer after the first wash.

If natural features are present, please remove before washing.

We recommend using Anti Static Spray to reduce static elecricity on the product.